The Sanctuary of Geneva

At The Top of The Class

March 14, 2010

The Ohio Department of Aging has released the results of the 2009 Residential Care Facility Resident Satisfaction Survey.  The Sanctuary of Geneva is proud to announce a 98.93% satisfaction rating, placing The Sanctuary #4 of 558 assisted living communities in the state of Ohio.  "There is nobody better qualified to rate the quality of care facilities than those who live there and receive services," said Barbara E. Riley, director of the Ohio Department of Aging.  "Nursing homes and residential care facilities are an integral part of the long-term care system in Ohio and we are pleased that many continue to show a commitment to quality of life for their residents."

Residents were asked to rate their satisfaction with the facility's environment, activities, administration, direct care/nursing assistants, laundry, meals and dining, social services, therapy and general satisfaction with the facility.  Researchers identified two key questions for residents to consider:  "Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?"  The Sanctuary of Geneva received a score of 100 on both questions. 

The survey was conducted between August, 2009 and January, 2010 by Vital Research, LLC. Staff from Vital Research, Scripps Gerontology Center of Miami University and the Blenkner Institute trained interviewers, who met face-to-face with a sample of residents at each facility to fill out the survey, which was developed by Scripps and the Blenkner Institute.